RediMed is committed to providing integrated health services that are of a high standard, reliable, efficient and that align to our company values, Responsiveness, Excellence and Partnership. Top management at RediMed have established, implemented, and maintains a quality policy in accordance with ISO9001:2015 Quality Management Systems that is appropriate to the purpose and context of the company, supports our strategic direction, our mission, vision and values and provides a basis for establishment of our quality objectives. RediMed are committed to:

• • Utilising our ISO 9001:2015 Quality Management System for all company work procedures and processes, to provide consistency everywhere, every time, without exception.
  • Through input and leadership, we will continue to develop an understanding of our customers’ needs and expectations, building a culture of exceeding customer expectations and promoting continuous improvement.
  • Promote the use of process approach and continuous risk-based thinking.
  • Developing seamless processes by fully integrating the services provided by our suppliers and partners.
  • Utilizing our ISO 9001:2015 as a framework for setting and reviewing quality objectives.
  • Monitoring our performance through Key Performance Indicators (KPI’s) to continually improve our processes and services.
  • Monitoring and continuously improve our commitment to satisfy applicable requirements in our Quality Management System to achieve intended results.

To provide maximum benefit to our patients, staff and customers, RediMed integrates a high standard of quality performance into our systems of work through a systematic approach to quality management in accordance with the international quality standard ISO 9001:2015, Quality Management System – requirements.